White Papers

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Welcome to the future of "Organizational Performance Improvement”

You are about to make a real difference to your organization’s capacity to thrive…

Multi-generational integration, digital transformation, business complexity, competitiveness - the pressures on organizations keep going up, and the levels of employee engagement needed to ensure resiliency, innovativeness, and productivity are remaining low.

If a new approach using high quality predictive people analytics could help you rigorously improve the ‘human system’, the creative, intelligent, and adaptive layer of your organization, by aligning and integrating employee satisfaction, suitability, and growth to create a virtuous cycle of high commitment and performance - would you be interested?

Learn how Propensity Management can help you make a real difference to your organization’s capacity to compete and thrive.

Published Articles

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BUILDING INTELLIGENT ORGANIZATIONS

WHY EXECUTIVES SHOULD REVISIT THEIR MANAGEMENT SYSTEMS

By, Germaine Watts, John J. Paciga, Robert Whitcher

Abstract - Management systems in engineering organizations typically focus on processes to control core work and meet quality standards. Recent emphasis on integrated management systems has largely maintained this approach, without creating new strategies for aligning key human system aspects of the organization. Senior executives who approach management system integration from a broader perspective that treats the human system as the “new technology” are more likely to develop resilient, sustainable organizations. This approach focuses on integrating the human system, management system processes, and technological systems in the specific context under which the organization operates.


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CONSCIOUS ADAPTATION: BUILDING RESILIENT ORGANIZATIONS

By, Germaine Watts, John J. Paciga

Organizations play a pivotal role in the dynamics of social, economic, and ecological systems. Current organizational life-cycle models do not adequately consider the impact of propensities (deeply ingrained preferences and patterns of behavior) on organizational culture and evolution. On a global basis, the predominant thinking modes in organizations are driven by senior executives, marketers, financial experts, legal resources, and the engineers and scientists that create our technology-rich world. Each of these groups has, in aggregate, embedded propensities or tendencies that profoundly shape decision-making patterns and overall social dynamics. Dominant propensities can make organizations vulnerable to risks by inhibiting the level of systems thinking and networking necessary to ensure integration within a global socio-ecological context. The spectrum of propensities within an organization shapes the relative resilience of its human and management systems, and ultimately determines organizational effectiveness. This paper proposes a model for organizational evolution that links the role of propensities to adaptability and resilience. Conscious effort to expand the intelligence of organizations through diversification of propensities better equips organizations to achieve adaptability and sustainability


INTEGRATED MEANING SYSTEMS AND SAFETY CULTURE IMPLEMENTATION

By, Germaine Watts, John J. Paciga

Modern management systems improve organizational effectiveness and efficiency by using advanced process and procedural development methodologies and by integrating work processes. Information management systems and the computerization of work processes have increased the consistency of execution. In the nuclear industry, implementation of safety culture in relation to management systems tends to be relatively mechanistic. The underlying premise is that good processes and procedures will shape behaviours and achieve the desired results as long as leaders set clear performance standards and consistently reinforce expectations. The authors introduce the concept of ‘integrated meaning systems’ as an overarching view of the relationship between people, processes, technology, and business environment, and illustrate its value in developing, and implementing more effective management systems. The integration of work processes is insufficient on its own to achieve high performance. A fully integrated management system aligns the human system with processes, technology, and infrastructure within the context of an external environment.


Books

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PROCESS-BASED MANAGEMENT SYSTEMS FOR HIGH RELIABILITY ORGANIZATIONS

by Mr. John Paciga and Ms Germaine Watts

A comprehensive, practitioner-oriented handbook providing both theory and step-by-step guidance on the development of process-based management systems. Useful for management system specialists, whole system organizational designers, and systemic change agents seeking to help senior leaders create self-actualizing organizational systems. Incorporates the practical application of propensity management to management system design and development.

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MEANING MAKING: THE POWER OF MEANING SYSTEMS

By Germaine Watts

This book is about the innate change-evolution impulses that drive our decisions and actions. Depending on our self-awareness, we live our lives buffeted by external circumstances, or we consciously self-evolve into greater meaning and wholeness. Many of us never stop to think about how our unique meaning-making patterns take root and profoundly influence how we connect with ourselves, others, and our environment. What really goes on in our heads? How can we understand the world? Why do we react in such predictable ways? What really motivates us? Through step-by-step development of a practical model of meaning systems, this book helps us understand how we operate within ourselves, with others, and with the world at large. It provides a framework we can use on a daily basis to make better decisions in emotionally-charged situations, and progress towards greater awareness of self and others. Understanding how we make meaning will change your approach to living a fulfilling life.